Clubs, venues and events
Approve the member, sell the ticket, open the door, from one dashboard
VenueOra is an attraction management platform for UK venues. A private members' club, lifestyle venue, event brand or ice rink runs applications, memberships, tickets, the door, lockers and kiosks from one dashboard and one branded site, with UK-based support.
Capabilities
Everything a guest pays for, on one record
Sell
Memberships and applications
Applications with photos, lifestyle questions and staff review; approve, reject or message the applicant. Annual and monthly plans priced by you, invite codes, guest day passes, and renewal reminders with lifecycle emails for due, lapsed and win-back members.
Memberships and passesSell
Tickets with rules
Events with several ticket types, each with its own price and capacity. Rules per type: members only, couples or singles, age limits, password-protected. Discount codes at checkout; Apple Pay, Google Pay or card; tickets in Apple or Google Wallet.
TicketingSell
Sessions and kit hire
Sessions on a calendar with capacity and buffer time before and after. Move a booking between sessions, tag kit such as skates with QR or NFC, and reserve a bundle into a locker so kit and locker stay together.
Timed entrySell
The door and reception
QR check-in at the door or on a kiosk that rejects a ticket already used. Reception mode shows the current event with guestlist search by member, guest, order or ticket, plus an incident and refusal log with a searchable history.
Ticket scanningSell
Payments and payouts
Apple Pay, Google Pay and card online; card-present on a terminal from the order. Refund, reissue or discount an existing order, export orders, and take payouts to your bank after merchant verification, with sales, VAT and year-on-year reports.
PaymentsServe
Smart lockers
Locker inventory by colour, side and number, assigned to a member, guest, ticket or event and opened by NFC tag or a PIN emailed to the guest. LockVault, our smart-locker service, supplies and runs the hardware at no upfront cost.
Smart lockersServe
Kiosks, ePOS and card machines
VenueOra kiosks sell walk-in tickets, take payments and check guests in; a skate-hire kiosk allocates a pair into a locker. ePOS tills, self-ordering kiosks and card machines come from Posso, our hardware and installation partner.
ePOS and kitchen displayProtect
Age verification
VenueGo, a verification platform designed for venues, checks age and ID on the guest's own phone when they sign up or buy a ticket: face, then document, then a photo holding the document. Results are approved, declined or needs review.
Age verificationThe dashboard
One dashboard for the whole venue
Events, members, the guestlist, orders and messages run from the same dashboard. The events page shows every upcoming event with its start time, a capacity bar and sales per ticket type.
Screens show a live venue. Personal and venue details are blurred.
Where it runs
Attractions, leisure venues and events
From the gate to the front desk, the same platform sells tickets, takes payments and checks guests in.
Step by step
How it works
- 01
Turn on the modules you need
The Membership System is always on. From the Marketplace, turn on events and ticketing, discount codes, communications, venue management, lockers, kiosks and terminals, policies, the affiliate scheme and the website editor, then publish your site on your own domain.
- 02
Approve members and sell tickets
Guests apply with photos and answer your profile questions; staff review, comment and approve. Members and guests buy on your branded site with Apple Pay, Google Pay or card, and the ticket lands in Apple or Google Wallet.
- 03
Run the door and the day
Reception mode shows the current event and QR check-in rejects a used ticket. Lockers open by NFC or PIN, kiosks sell walk-in tickets, and sales, VAT, year-on-year and daily capacity reports read from the same records as the door.
Why one platform
One dashboard, one branded site, one set of records
A venue that takes applications by email, sells tickets on one system, runs the door from a spreadsheet and hands out locker keys holds four versions of the same member. On VenueOra the application, the ticket, the check-in, the locker and the signed policy are one record in one dashboard.
One member record
The application with its photos and staff comments, the plan, the policies signed, the tickets bought and the lockers rented sit on one record. Reception searches it by member, guest, order or ticket.
One branded site
A white-label site on your subdomain or your own domain, with home, events, cart, checkout, membership application and account login, edited from the dashboard. Flagship brands get a bespoke front end on the same engine.
One support line
You deal with one UK company for memberships, ticketing, payments and lockers; LockVault is part of VenueOra. Posso, our hardware and installation partner, supports the tills and kiosks it installs.
The group
Three ways in
The platform
VenueOra
Applications, memberships, tickets, the door, lockers and kiosks from one dashboard and one branded site, with UK-based support.
OpenSmart lockers
LockVault
Self-powered smart lockers at no upfront cost to the venue. LockVault funds, installs and runs them, and the venue takes a share of every rental. Deep site: lockerpay.co.uk.
OpenAge verification
VenueGo
Age and ID checks on the guest's own phone, processed in London, with images deleted after 30 days. Product site: venuego.co.uk.
OpenProof
The partners and the facts behind the platform
We publish what we can stand behind: our partner's own figures, attributed to them, and the commercial terms and data handling you can hold us to.
Partner
Posso UK
Our hardware and installation partner supplies, installs and supports ePOS tills, self-ordering kiosks, kitchen display and card machines. Posso reports 500+ UK restaurants and venues, up to 30% higher average order value with kiosks and critical support response under 15 minutes.
Attribution
Whose figures these are
ePOS, kiosk and kitchen display hardware is supplied, installed and supported by Posso Ltd under our partnership. Performance figures are Posso's, from its own customers.
Smart lockers
LockVault pays the venue
LockVault, our smart-locker service, funds, installs, powers, connects and runs the lockers at no upfront cost to the venue. The venue takes a share of every rental, and a proposal arrives within 48 hours of an enquiry.
Age checks
Data stays in the UK
VenueGo processes checks in London and stores data in the UK, encrypted in transit and at rest. Images are deleted after 30 days unless a review is open.
ePOS, kiosk and kitchen display hardware is supplied, installed and supported by Posso Ltd under our partnership. Performance figures are Posso’s, from its own customers.
Guides
Read before you buy
-
Card terminals
Card payment machines for events: a UK guide
Choosing a card payment machine for events UK organisers can rely on: portable terminals, phone card readers, Tap to Pay, PDQ hire, merchant IDs and settlement.
Updated 30 October 2026
-
Payments
Cashless at festivals and arenas in 2026
How a cashless festival payment system works in 2026: open-loop contactless and Tap to Pay or RFID wristbands, top-ups, refunds, offline risk and one ledger.
Updated 30 October 2026
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Age verification
Challenge 25 at events and festivals
Challenge 25 events guide: what the Licensing Act 2003 mandatory conditions require of festival bars, which ID counts, how TENs are licensed and what to record.
Updated 30 October 2026
FAQ
Questions venues ask
Is VenueOra one product or several?
One platform, with four names you will see. VenueOra is the attraction management platform for UK venues: applications, memberships, tickets, the door, lockers, kiosks and payouts from one dashboard and one branded site. LockVault is our smart-locker service, born inside VenueOra at festivals and now a service in its own right. VenueGo is our age and ID check on the guest's phone. Posso UK, our hardware and installation partner, supplies the ePOS, kiosks and card machines.
Who is VenueOra built for?
Venue operators, private members' clubs, lifestyle venues, event brands and specialist capacity venues such as ice rinks, and any venue that takes admissions and payments from the public: theme parks, waterparks, zoos, trampoline parks, soft play, leisure centres, gyms, festivals, nightclubs and bars, arenas and museums. Bespoke sites on the same engine are already live for private clubs, pride nights, exclusive events and ice rinks. The names change between guests, fans, attendees and members, but the moments are the same: someone applies or buys, arrives and comes back.
What does it cost?
Two published plans per venue, both the whole platform. Free is £0 a month and £1.50 per ticket sold; Venue is £150 a month per venue and 80p per ticket sold; groups and multi-venue operators get bespoke terms. VenueGo plans are Trial £0 for 25 checks, Starter £9 a month for 500 and Growth £29 a month for 2,500. Smart lockers start with a consultation and a proposal within 48 hours, at no upfront cost. ePOS software licences are sold by Posso from £25 a month plus VAT.
Does VenueGo check documents against DVLA or the passport office?
No. VenueGo reads the document in the camera. It does not look up DVLA, the passport office, or any other government database, and it does not read a passport chip. A clear result is not proof a document is genuine. It does not replace a premises licence, a challenge at the bar, or legal advice. Results come back as approved, declined or needs review, and under-age declines are never retried into a pass.
Where is our data held, and who do we call for support?
Membership and ticketing data is UK-based, and support is UK-based too. Card data never touches your tills, kiosks or lockers; it goes to a PCI DSS Level 1 acquiring partner. VenueGo processes checks in London, stores data in the UK and deletes images after 30 days unless a review is open. LockVault monitors the lockers 24/7 and handles support, refunds, maintenance, software updates and insurance.
How do we get started?
Choose the Free plan or book a demo. Free has no monthly fee, £1.50 per ticket sold and the whole platform, so a club or event brand can turn on its modules, publish its site and take applications. Tell us about the venue if you want a walkthrough first. For lockers, LockVault runs a consultation and site review and sends a proposal within 48 hours. For age checks, the VenueGo trial gives you 25 checks at no cost.
See it running on one record
Book a demo and we will walk through the application, the ticket, the door and the locker with your venue in mind. If you already know what you need, choose a plan on the pricing page.